TENANT PORTAL

Everything for tenants,
in one place.

Apply for a home, send your documents, check on your application, or request a repair — all right here, in English or Chinese. A real person reads everything, usually within one business day.

01
Start Here

What do you
need today?

/ 01

Applications

Our published qualification criteria, the four-step process, and the secure online application with screening through RentSpree — about 15 minutes, no hidden fees.

Apply for a home → / 02

Submit Documents

Upload your photo ID, proof of income, and any supporting files securely — they go straight to our screening team, and nothing sensitive is stored on this website.

Upload files → / 03

Check Status

Applied already? See where your application stands — complete files are screened in the order received, and we reply within 1–2 business days.

Check your status →
02
Current Tenants

Request
maintenance.

Emergency? Flooding, gas smell, no heat, or anything unsafe — don't use this form. Call (909) 921-5488 right away.

For everything else, send the details here. Include a photo if you can — it helps us send the right person with the right part, the first time. You'll get a confirmation and a timeline, usually within one business day.

ResponseWithin 1 business day
Emergencies(909) 921-5488
Emailinfo@avenorpm.com

Application Status

Wondering where your
application stands?

If you applied through RentSpree, you can log into your RentSpree account any time to see your submitted application and reports. For a personal update from our team — or anything document-related — send the form below and we'll reply within one business day.

RentSpree login
03
Status Request

Ask us
directly.

Tell us who you are and which home you applied for, and we'll come back with exactly where things stand: received, in screening, awaiting documents, or decided. Complete applications are processed one at a time, in the order received — so a fast, complete file is the best way to move up the line.

Typical replyWithin 1 business day
Decisions1–2 days after complete file